When it comes to biohazard cleanup! Why SERVPRO Should Be Your First Call! (Part 3 of 3)

2/19/2022 (Permalink)

As a locally owned and operated business, SERVPRO of Kosciusko & Noble Counties is strategically located to respond quickly!

Sensitivity Training – Dealing with a flood or fire can be extremely traumatic, but it does not compare to the loss of loved one. During these traumatic situations, the family members often stay at home so it is imperative that the workers in their home are compassionate and considerate. The biohazard cleanup specialists at SERVPRO understand the need for the family to deal with only one point person in order to avoid confusion or conflicting updates. They have been trained to eliminate alarming language from their vocabulary and speak empathetically with the policyholder.

When it comes to biohazard remediation, there is no quick solution. The fact that there are no laws protecting policy holders through a biohazard cleaning process puts the responsibility on the insurance carrier to work with bioremediation specialists who follow strict safety standards and cleanup procedures. If the insurance carrier directs the cleanup process and even one of the above points is neglected, they might be held liable for any further health and property damages resulting from the improper cleanup. It is important to remember that you can’t put a price tag on the peace of mind that a policy holder needs after a traumatic crime or death occurred in their home or place of business.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Kosciusko & Noble Counties is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together. Call us today! 

Information provided by: http://www.claimsjournal.com/news/national/2013/10/22/238753.htm